Coronavirus Update

Image of question marks behind update

SFHSS Offices are Closed to the Public.

We will continue to process applications and provide consultations by phone during our normal business hours. Go to our Contact Us page for more information.

SFHSS stands by our local and state leaders and urge everyone to follow orders, shelter in place and maintain social distancing with others.

We each must do our part to help everyone get through this public health crisis. 


Coronavirus Case and Deaths (updated daily)

As of March 28, 2020, 9:00am PST, there are 308 confirmed cases of coronavirus (COVID-19) in San Francisco and 102 deaths

The Centers for Disease Control and Prevention (CDC) has confirmed 4,885 cases of the coronavirus (COVID-19) and 84 deaths in California

Johns Hopkins University reports 125,313 cases and 2,197 deaths in the United States.

The Department of Public Health has issued a moratorium on routine medical appointments and elective surgery through April 7, encouraging remote appointments and the delivery of cannabis products and prescriptions.

Sign up now for to receive public safety alerts on your mobile devices. Text COVID19-SF to 888-777 to get updates from ALERTSF.

City of San Francisco Services and Departments that Remain Open during the coronavirus outbreak:

Remember, COVID-19 has nothing to do with a person’s race or ethnicity. We must continue to treat our co-workers and members of the public with courtesy and respect. 

The City’s priorities are to promote public health and to keep City employees safe. Thank you for your cooperation as we respond to this public health crisis. 

Current Recommendations

There is both a City and State-wide order to Shelter in Place in San Francisco and many neighboring counties (Bay Area wide) except for grocery shopping, medical need, pharmacy, some key services, walking the dog, exercise with the understanding of maintaining social distance of 6 feet min. with people and avoiding all group activities. 

We urge all San Franciscans and our members to follow orders by health officials and city, state and federal leaders to ensure the safety, health and wellbeing of all everyone. We must all do our part to stop the spread. 

Social distancing protect the health of vulnerable populations, and ensures that essential public services, such as health care providers, nurses, doctors, teachers, city workers, as well employees at grocery stores and businesses that are open are taking steps to protect the public especially to protect older, high-risk, vulnerable populations from the virus.

We advise City employees, members and their dependents to take the following steps to protect themselves, colleagues, and others from infection:

1. Take preventive measures such as frequent hand washing with soap and water for at least 20 seconds or use an alcohol-based sanitizer.

2. Cover your coughs and sneezes, avoid touching your face.

3. Stay home if you are sick.


4. If you feel sick, call your Primary Care Physician (PCP) or the nurse advice line. Employees have sick leave available to them should they need to stay home due to illness:


What if I Think I was Exposed to COVID-19?

If you believe you may have been exposed to COVID-19, it is recommended you avoid public places, including public transportation. Call your primary health care provider immediately to ask for guidance. Do not go to your health care provider’s office, call instead.

Should I Use a Face Mask?

A paper face mask is helpful only to prevent you from infecting others. N-95 respirators must be specially fitted in order to be effective in reducing the risk of disease. They are used by healthcare providers who are caring for infectious patients.

People who wear masks or N-95 respirators improperly actually increase their own risk of infection, because they may continually adjust them by touching their faces. There is a national shortage of both N-95 respirators and masks. 

The City is reserving its supply for those who need them: patients and health care providers.

How Can I Prepare?

  • You can also prepare for the other possible disruptions caused by an outbreak:

  • Make sure you have a supply of all essential medications for your family;

  • Make a childcare plan in case you or a caregiver become sick;

  • Make arrangements about how your family will manage a school closure; and

  • Make a plan for how you can care for a sick family member without getting sick yourself.

I am a Medicare Member. What do I Need to Know?

According to, your Medicare Part B (Medical Insurance) covers a test to see if you have Coronavirus. This test is covered when your doctor or a health care provider orders it, if you get the test on or after February 4, 2020.

You usually pay nothing for Medicare-covered clinical diagnostic laboratory tests.  Your provider will need to wait until after April 1, 2020 to submit a claim to Medicare for this test.


Useful Links

The State of California has created a new Coronavirus (COVID-19) website:

Stay informed by going to the Centers for Disease Control and Prevention (CDC)'s dedicated coronavirus page

Helpful CDC Coronavirus Print Resources from that you can print and distribute electronically or print can be found here.

Another reliable source for coronavirus updates is the San Francisco Department of Public Health (DPH)'s website and Coronavirus Fact Sheet.

Sign up for to receive public safety alerts on your mobile devices. Text COVID19SF to 888-777 to get updates from ALERTSF.

San Francisco Unified School District (SFUSD) is providing free meals for children up to 18 years old. Find schedules and locations for pick up here.

Mayor London Breed's March 7, 2020 Press Release on the coronavirus.

The March 13, 2020 Federal Declaration of a National Emergency can be found here.

Johns Hopkins University maintains a live dashboard of global coronavirus cases here.

Posted On

Mar 29, 2020

Share this Article