SFHSS Medicare Members Have Transportation Benefit to Get to COVID Vaccine Appointment

SFHSS Medicare members have access to transportation benefits that they can use for their COVID-19 vaccine appointment.

For Kaiser Permanente Senior Advantage members:

To schedule a ride:

• For rideshare, taxi, or private transportation service, call (877) 930-1477 (TTY 711). 

• For wheelchair van or gurney van transportation service, call (833) 226-6760. 

• Request your ride at least 3 business days (Monday through Friday) before your appointment. If you have an urgent last-minute appointment, call as soon as you can, and we’ll try to accommodate you.

For UnitedHealthcare Medicare members:

Contact LogistiCare to schedule your trips: (833) 219-1182, TTY: (844) 488-9724, 
8:00 a.m.- 5:00 p.m. Monday - Friday Local Time or by visiting https://www.logisticare.com/BookNow.

When they call, members should have the following information ready:

• Their Kaiser Permanente or UnitedHealthcare ID card

• The date and time of the appointment

• The pick-up and destination addresses

• If they need a return trip

• If anyone will be traveling with them (such as a family member or caregiver)