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Employee Mental Health & Substance Use Benefits


Due to federal mental health parity law, there is no yearly or lifetime dollar limit for essential mental health benefits. Also, deductibles, co-payments, coinsurance, out-of-pocket limits, number of days or visits covered and any pre-authorization of treatment must be the same for mental health and medical/surgical services. 

Employees can also access services through the Employee Assistance Program (EAP) 24 hours a day, 7 days a week: (628) 652-4600.

For urgent mental health issues, members should call 9-1-1 or go to the nearest hospital emergency room. 
 

 

Blue Shield of California

Mental Health and Substance Abuse Services

For Blue Shield Access+ and Trio Members: Call (877) 263-9952 to find a provider and schedule an appointment.

For non-Medicare PPO members: Access Mental Health and Substance Abuse Services via Shield Connect: (888) 499-5532.

For Blue Shield Medicare PPO Members: Call (800) 370-8852 for assistance, to find a provider and schedule an appointment.

 

Mental Well Being Services

Counseling and Consultation:

LifeReferrals 24/7 is available with no copayment. Topics include relationship problems, stress, grief, and community referrals. Legal and identity theft consultations are also available. Call (800) 985-2405, 24/7.

Wellvolution

Tap into decades of research and leading technology for a more productive and healthy lifestyle. Wellvolution® offers the largest curated collection of scientifically-backed apps (such as Head Space) and programs designed to help you with your emotional health and stress management. The Wellvoltuion platform is now available in Spanish, members can go to www.wellvolution.com and choose a language preference of either English or Espanol. Wellvolution Programs Flyer

Kaiser Permanente

Mental Health and Substance Abuse Services

Call (800) 464-4000 to make an appointment or contact your Primary Care Physician.

You don‘t need a referral to see a therapist. You can make an appointment to see a therapist without a referral from your primary care physician.

If you are having trouble accessing your mental health services, visit this link to call your nearest location directly, 24/7.

Mental Well Being Services

Classes, Support Groups:

Contact your local Kaiser Permanente facility for a calendar or visit kp.org/mentalhealth for more information. There are no co-payments for attending classes and support groups.

Telephone/Online Coaching:

Call (866) 862-4295 or visit Kaiser by clicking the button below.

Free Apps for KP Members

Self-care at your fingertips — at no cost to members. Find resources to support your mental health and well-being.

  • Calm — an app for meditation, mental resilience, and sleep.

  • Headspace – text one-on-one with an emotional support coach anytime, anywhere. Support is just a text message away.

Learn more about FREE app resources provide to Kaiser Members.

Health Net CanopyCare HMO Plan

Health Net Behavioral Health

Provides easy access to mental health services like:  

  • Therapy
  • Treatment for addiction
  • Psychiatry

You don’t need a referral from your PCP. To find a therapist or psychiatrist, go to www.healthnet.com/sfhss or call the Mental Health Benefits number 833-996-2567 (TTY: 711).

Teladoc Mental Health

Teladoc Mental Health (Digital Program) - A confidential online resource, personalized to help improve your mood. Available 24/7 via the website and mobile app, These self-help resources are designed to help empower you to become – and stay – mentally and physically healthy. Learn more about this program at www.teladochealth.com. 

Unwinding by Sharecare

Unwinding by Sharecare - A mental health well-being program designed to help you to better understand how your mind works, reduce stress, and build healthier habits.