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If you are a City and County of San Francisco or Superior Court of San Francisco employee, you can now make mid-year health benefits changes due to a Qualifying Life Event online.

If you do not currently have access to online enrollment, you can submit your changes by downloading and completing an Enrollment Application Form and returning it by fax or mail to SFHSS. See below for more details.


Qualifying Life Events 
You can now make changes outside of Open Enrollment to your health benefits elections due to a Qualifying Life Event, including adding or dropping a dependent due to a new marriage, including marrying a domestic partner, divorce, legal separation, dissolution of domestic partnership, new baby, adoption, death, or loss of health insurance coverage. You must make changes within 30 days of the Qualifying Life Event.

How to Make Elections
If you are a City and County of San Francisco or Superior Court of San Francisco employee and would like to make a benefits change outside of Open Enrollment for a Life Event, download our Step-by-Step Instructions.

If you are already familiar with how to use our online eBenefits portal, visit the San Francisco Employee Portal and click on Life Events under Benefits. You can also access Life Events using the same kiosks that you use for PeopleSoft time entry.

If you do not have access to eBenefits or are a San Francisco Unified School District employee, City College of San Francisco employee, or a retiree, you can make your Qualifying Life Event health benefits elections by downloading and returning a completed Enrollment Application Form. Find your form by clicking the appropriate link below:

SFUSD
City College
Retirees with Medicare
Retirees without Medicare

Fax your completed form to (628) 652-4701 or mail to SFHSS at 1145 Market Street, San Francisco, CA 94103.
 

 

How to login to eBenefits

Step 1

Go to the SF Employee Gateway.

Step 2

Click on the SF Employee Portal icon.

Step 3

Enter your Employee ID and password. Click Agree & Sign In.

Step 4

Complete the security verification and click Verify.

Step 5

Under Benefits, click Life Events.

Need Help?

  • If you are unable to log into the Employee Portal, please contact the City and County of San Francisco’s Department of Technology Help Desk at (628) 652-5000, between the hours of 7:30am-5:00pm, Monday to Friday. You will be asked to provide your DSW (Employee ID) Number and some additional information to validate your identity.
  • If you have questions about your benefits or eligibility, contact SFHSS at (628) 652-4700. Our telephone hours are from 9am to 12pm and 1pm to 5pm Mondays, Tuesdays, Wednesdays and Fridays and on from 10am to 12pm and 1pm to 5pm on Thursdays.


Instructional Videos on Making Benefits Changes Online

If you would like to see short video clips on how to make changes in Life Events, click on one of the topics below. Each video link will provide a quick demo on how to make elections and edits in the system. 

 

Enrollment Resources