1. Home
  2. Focus Group

Focus Group

Well-Being@Work Focus Group:

COVID-19 Department Support & Resources

 

man sitting drinking coffee looking at phone

Due to COVID-19, our workplaces, job responsibilities, communication platforms, and team dynamics have gone through major changes. As we continue to respond to COVID-19, SFHSS realizes that supporting employee well-being will also look very different.

From the focus groups, we hope to understand and learn more about your department’s well-being needs. The product of the feedback collected from these focus groups will be used to develop a citywide employee COVID-19 Well-Being Survey.

Download the Focus Group Slides

Focus Group Poll Results

Focus Group Graph_Current Work Status

Poll: Current Work Status

  • 63% indicated that they are telecommuting
  • 15% of participants are currently deployed as DSW 
  • 13% are working their regular job duties at regular worksite
  • 9% responded that they are doing a hybrid of partial telecommuting and working at regular worksite
Focus Group Graph_Primary Communication Platform Graph

Poll: Departments Primary Communication Platform

  • 55% of focus group participants said emails are their departments primary form of communication with employees
  • 36% of participates indicating that virtual meetings are their primary communication tool 
  • A small group of participants said Newsletters/eNews and in-person team meetings is their departments primary avenue to communicate to employees

We asked participants to share some of the challenges in providing well-being resources to employees. Below are the top four responses and best practices to tackle them. 

Physical Distancing

Offering variety of options and promoting engagement in new ways.

Communication

Preventing communication fatigue by establishing new ways to promote outside of "email", be creative for labor workers.

Measuring Effectiveness

Provide tools to measure interest/needs and effectiveness.

Leadership Support

Keep employees motivated, provide policies that support well-being.

Resources