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Employee Mental Health & Substance Use Benefits


Due to federal mental health parity law, there is no yearly or lifetime dollar limit for essential mental health benefits. Also, deductibles, co-payments, coinsurance, out-of-pocket limits, number of days or visits covered and any pre-authorization of treatment must be the same for mental health and medical/surgical services. 

Employees can also access services through the Employee Assistance Program (EAP) 24 hours a day, 7 days a week: (628) 652-4600.

For urgent mental health issues, members should call 9-1-1 or go to the nearest hospital emergency room. 
 

 

Blue Shield of California

Mental Health and Substance Abuse Services

Call (877) 263-9952 to find a provider and schedule an appointment.

PPO members - Access Mental Health and Substance Abuse Services via Connect: (888) 499-5532.

Mental Well Being Services

Counseling and Consultation:

LifeReferrals 24/7 is available with no copayment. Topics include relationship problems, stress, grief, and community referrals. Legal and identity theft consultations are also available. Call (800) 985-2405, 24/7.

Wellvolution

Tap into decades of research and leading technology for a more productive and healthy lifestyle. Wellvolution® offers the largest curated collection of scientifically-backed apps (such as Head Space) and programs designed to help you with your emotional health and stress management. Click Here for a step-by-step guide to accessing apps on Wellvolution. The Wellvoltuion platform is now available in Spanish, members can go to www.wellvolution.com and choose a language preference of either English or Espanol. Wellvolution Programs Flyer

Kaiser Permanente

Mental Health and Substance Abuse Services

Call (800) 464-4000 to make an appointment or contact your Primary Care Physician.

You don‘t need a referral to see a therapist. You can make an appointment to see a therapist without a referral from your primary care physician.

If you are having trouble accessing your mental health services, visit this link to call your nearest location directly, 24/7.

Mental Well Being Services

Classes, Support Groups:

Contact your local Kaiser Permanente facility for a calendar or visit kp.org/mentalhealth for more information. There are no co-payments for attending classes and support groups.

Telephone/Online Coaching:

Call (866) 862-4295 or visit Kaiser by clicking the button below.

Free Apps for KP Members

Self-care at your fingertips — at no cost to members. Find resources to support your mental health and well-being. Kaiser provides FREE app resources.

  • Calm — an app for meditation, mental resilience, and sleep. Download Flyer.

  • Headspace Care – text one-on-one with an emotional support coach anytime, anywhere. Support is just a text message away. Download Flyer.

Health Net CanopyCare HMO Plan

Health Net Behavioral Health provides easy access to mental health services like:  

  • Therapy
  • Treatment for addiction
  • Psychiatry

You don’t need a referral from your PCP. To find a therapist or psychiatrist, go to www.healthnet.com/sfhss or call the Mental Health Benefits number 833-996-2567 (TTY: 711).

Tools for your mind, body and spirit

myStrength - A confidential online resource, personalized to help improve your mood. These self-help resources are designed to help empower you to become – and stay – mentally and physically healthy. Learn more about myStrength (PDF). The myStrength digital platform well be rebranded in 2024.

Unwinding by Sharecare - A mental health well-being program designed to help you to better understand how your mind works, reduce stress, and build healthier habits.