Image of 1145 Market Street building where SFHSS is located in San Francisco.

Contact Us

Due to COVID-19, our offices are closed, but our Benefits Analysts are answering calls Monday through Wednesdays and Fridays from 9:00am to 12:00pm and 1:00pm to 5:00pm and on Thursdays from 10:00am to noon and 1:00pm to 5:00pm. 

We are currently helping members with enrolling new hires, new retirees and family status changes. 

You can also fax your forms and supporting documentation to (628) 652-4701. See below for contact information.


The San Francisco Health Service System (SFHSS) is located in the Civic Center across the street from the UN Plaza. Our address is 1145 Market Street, 3rd Floor.

Service Hours

Our current telephone hours are Monday, Tuesday, Wednesday and Friday from 9:00am to 12:00pm and 1:00pm to 5:00pm, and Thursday from 10:00am to 12:00pm and 1:00pm to 5:00pm.


Image of an SFHSS Benefits Analyst assisting another SFHSS member in the SFHSS lobby.

Map and Directions

SFHSS is easily accessible by public transportation:

BART: Stop at Civic Center station. 
MUNI Market Street Streetcar: Take the F line to Civic Center.
MUNI Metro Train Lines J, K, L, M, N, T or S come to Civic Center station.
MUNI Bus Lines 5, 6, 9, 14, 19, 21, 71 stop near our building.

Driving? Get directions from Google Maps. There are pay parking garages nearby. The closest parking garage is the SOMA Grand located at 1160 Mission Street. There are additional pay parking garages located on Mission Street and 8th Street.

Map to SFHSS

Map to SFHSS

SFHSS Phone Numbers and Mailing Address

SFHSS Member Services
1145 Market Street, 3rd Floor
San Francisco, CA 94103
Main: (628) 652-4700
Toll-free: (800) 541-2266
Fax: (628) 652-4701

SFHSS Wellness Center
1145 Market Street, 1st Floor
San Francisco, CA 94103
Main: (628) 652-4650

Employee Assistance Program (EAP): (628) 652-4600 or (800) 795-2351
Wellness and EAP Fax: (628) 652-4601

Posted On

Jan 7, 2021