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Requests for Bids, Quotes, Proposals and Qualifications

The following includes any current, past and projected future request for proposals, bids, quotes, qualifications, and information from the San Francisco Health Service System.

 

CURRENT OPPORTUNITIES

 

1. Change, Intervention and Diabetes Prevention Program (RFPQHSS2023.W2)

The San Francisco Health Service System (SFHSS) seeks proposals from qualified vendors to support the ongoing provision of our third-party DPP.

 

Key Dates:

  • RFP Issued: Friday, 7/21/2023
  • Deadline for RFP Questions: Thursday, 8/10/2023 (12pm PT)
  • RFP Question Responses Posted: Thursday 8/17/2023
  • Deadline for Proposals: Friday, 9/1/2023 (12pm PT)
  • Oral Interviews: 9/13/2023 – 9/14/2023*
  • Notice of Intent to Award (est.): 9/18/2023 – 9/20/2023*
  • Contract Start Date (est.): October 1, 2023*

*Dates are subject to change.

Any questions or requests for clarification must be submitted via email to patrick.chang@sfgov.org, cc: michael.visconti@sfgov.org by or before 12:00 p.m. (PT) on Thursday, August 10, 2023 (Deadline for RFP Questions). A summary of the clarifications, questions and answers will be posted here to this webpage.

Proposals must be submitted to SFHSS via email to patrick.chang@sfgov.org, cc: michael.visconti@sfgov.org by or before 12:00 p.m. (PT) on Friday, September 1, 2023 (Deadline for Proposals). Respondent will direct all communications, in writing, via email, to Patrick Chang, Principal Analyst, San Francisco Health Service System, at patrick.chang@sfgov.org, cc: michael.visconti@sfgov.org. Respondents are prohibited from contacting other SFHSS staff, the Health Service Board, members of the Evaluation Panel, or any partners or consultants of SFHSS, including but not limited to, other City employees, representatives, or officials, regarding the RFP. Respondents are prohibited from issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFP or the contents herein without prior written approval from SFHSS. Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFP and/or rejection of a Respondent’s proposal.

 

 

2. As-needed Off-site Employee Benefits Call Center Services (RFPQHSS2023.O1)

The San Francisco Health Service System (SFHSS) is issuing this Request for Proposal (RFP) to enter into an agreement with a qualified vendor to provide as-needed off-site employee benefits call center services (Call Center Services) for the SFHSS Member Services Division (MBS). The primary goal of this RFP is to identify an overflow Call Center Services vendor to ensure a seamless, transparent, and timely service experience for Members engaging with SFHSS through MBS, particularly during the annual open enrollment period in October.

 

Key Dates:

  • RFP Issued: Tuesday, 5/16/2023
  • Pre-Proposal (Virtual) Conference Call: Thursday, 6/1/2023, 10-11am PDT
  • Deadline for RFP Questions: Thursday, 6/8/2023 (12pm PT)
  • RFP Question Responses Posted: Tuesday 6/13/2023
  • Deadline for Proposals: Friday, 6/23/2023 (12pm PT)
  • Oral Interviews: 7/6/2023 – 7/7/2023
  • Notice of Intent to Award (est.): 7/10/2023 – 7/14/2023
  • Contract Start Date (est.): August 1, 2023

 

Any questions or requests for clarification must be submitted via email to patrick.chang@sfgov.org, cc: michael.visconti@sfgov.org by or before 12:00 p.m. (PT) on Thursday, June 8, 2023 (Deadline for RFP Questions). A summary of the clarifications, questions and answers will be posted here to this webpage.

Proposals must be submitted to SFHSS via email to patrick.chang@sfgov.org, cc: michael.visconti@sfgov.org by or before 12:00 p.m. (PT) on Friday, June 23, 2023 (Deadline for Proposals). Respondent will direct all communications, in writing, via email, to Patrick Chang, Principal Analyst, San Francisco Health Service System, at patrick.chang@sfgov.org, cc: michael.visconti@sfgov.org. Respondents are prohibited from contacting other SFHSS staff, the Health Service Board, members of the Evaluation Panel, or any partners or consultants of SFHSS, including but not limited to, other City employees, representatives, or officials, regarding the RFP. Respondents are prohibited from issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFP or the contents herein without prior written approval from SFHSS. Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFP and/or rejection of a Respondent’s proposal.

 

 

3. Actuarial and Consulting Services Request for Proposals (RFPQ#HSS2023.F2)

SFHSS seeks proposals from Respondents demonstrating successful experience providing actuarial and benefit consulting services to large, complex, public-sector clients. 

 

Key Dates:

  • RFP Issued: 1/30/2023
  • Deadline for RFP Questions: Thursday, 2/23/23 at 2:00 PM (PT)
  • SFHSS Response to Questions: by or before Tuesday, 3/07/23 (answers may be posted on a rolling basis)
  • Deadline for Proposals: Tuesday, 3/28/23 at 2:00 PM (PT)
  • Oral Interviews: 4/24/2023 - 4/28/2023
  • Services Start Date: 7/01/23

 

Any questions or requests for clarification must be submitted via email to Michael Visconti at michael.visconti@sfgov.org by or before 2:00 p.m. (PT) on Thursday, February 23, 2023 (Deadline for RFP Questions). A summary of the clarifications, questions and answers will be posted here to this webpage.

Proposals must be submitted to SFHSS via email to Michael Visconti at michael.visconti@sfgov.org by or before 2:00 p.m. (PT) on Tuesday, March 28, 2023 (Deadline for Proposals). Respondent will direct all communications, in writing, via email, to Michael Visconti at michael.visconti@sfgov.org. Respondents are prohibited from contacting other SFHSS staff, the Health Service Board, members of the Evaluation Panel, or any partners or consultants of SFHSS, including but not limited to, other City employees, representatives, or officials, regarding the RFP. Respondents are prohibited from issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFP or the contents herein without prior written approval from SFHSS. Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFP and/or rejection of a Respondent’s proposal.

 

 

UPCOMING OPPORTUNITIES

 

All available requests for proposals, bids, quotes, qualifications, and information are posted at this time.

 

 

 

UNAUTHORIZED COMMUNICATIONS

The San Francisco Health Service System implements a period of unauthorized communications, from the onset to the conclusion of a selection process for a primary service provider, during which communications between potential service providers seeking a current or future agreement with SFHSS or the City are prohibited from communicating with employees, managers, executives or consultants of the San Francisco Health Service System, or with members of the Heath Service Board.

Communications and activities include face-to-face conversations, conversations through one or more third-parties or intermediaries, telephone conversations, emails, text messages, letters, faxes or any other social media, spoken, written or electronic communications.

Selected prior notifications of these period of restricted communications or “Communications Black Out Periods” are listed here for reference:

 

 

PAST OPPORTUNITIES

 

The following requests for proposals, bids, quotes, qualifications and information, issued by the San Francisco Health Services System, have closed.

  • First Responder Wellness Resources Application (2022)

    First Responder Wellness Resources Application (RFPQ#HSS2022.W7)

    SFHSS is seeking a mobile wellness application for first responder populations and their families, including police officers, fire department personnel (including EMT’s & Paramedics), sheriff’s officers, and 911 operators (Department of Emergency Management) of the City and County of San Francisco. The application will provide access to mental health and well-being resources, including, but not limited to, locations of City and departmental services and staff, wellness resources (articles, videos), contact information for approved clinicians and counselors, and self-assessments, and allow for push-notifications for each department. Access will be through a single sign-on (e.g., not unique to any user) and will not retain or track any HIPAA-protected user information.

     

    Key Dates:

    • RFP Issued: 9/12/2022
    • Deadline for RFP Questions: Friday, 10/07/22 (2PM PT)
    • SFHSS Response to Questions: Monday, 10/10/22 - Friday, 10/14/22
    • Deadline for Proposals: Friday, 11/04/22 (2PM PT)
    • Notice of Intent to Award - 12/01/2022*
    • Contract Start Date - 12/15/22*

    *dates subject to change

     

    Any questions or requests for clarification must be submitted via email to patrick.chang@sfgov.org, cc: michael.visconti@sfgov.org by or before 2:00 p.m. (PT) on Friday, October 7th, 2022 (Deadline for RFP Questions). A summary of the clarifications, questions and answers will be posted here to this webpage.

    Proposals must be submitted to SFHSS via email to patrick.chang@sfgov.org, cc: michael.visconti@sfgov.org by or before 2:00 p.m. (PT) on Friday, November 4th, 2022 (Deadline for Proposals). Respondent will direct all communications, in writing, via email, to Patrick Chang, Principal Analyst, San Francisco Health Service System, at patrick.chang@sfgov.org, cc: michael.visconti@sfgov.org. Respondents are prohibited from contacting other SFHSS staff, the Health Service Board, members of the Evaluation Panel, or any partners or consultants of SFHSS, including but not limited to, other City employees, representatives, or officials, regarding the RFP. Respondents are prohibited from issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFP or the contents herein without prior written approval from SFHSS. Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFP and/or rejection of a Respondent’s proposal.

     

  • Request for Information (RFI) for Healthy Aging Programs and Applications for SFHSS Retiree Members (2022)

    Request for Information (RFI) for Healthy Aging Programs and Applications for SFHSS Retiree Members (RFPQHSS2022.W6):

    The San Francisco Health Service System (SFHSS) issues this Request for Information (RFI) to determine the availability and qualifications of a vendor partner capable of providing an evidence-based or evidence-informed program designed to provide retired SFHSS members living in the San Francisco Bay Area (the “Target Population") with tools to support healthy aging and empowerment so they are able to better take care of themselves and their loved ones (the “Program”). The Program should help participants develop sustainable behaviors that encompass key aspects of aging well, including, but not limited to, health, finances, relationships, personal growth, and community involvement. At the completion of the Program, SFHSS expects participants to (a) report an improved state of personal well-being, (b) report improvements in their sense of community or involvement in their community, and/or (c) have taken tangible steps to increase their longevity through developing actionable and sustainable goals.


    Key Dates:

    • RFI Issued – Monday, July 18, 2022
    • Deadline for RFI Questions – Friday, August 5, 2022 (12:00 p.m. PT)
    • SFHSS Response to Questions – August 8 – August 12 (on a rolling basis)
    • Deadline for Responses – Tuesday, August 23, 2022 (12:00 p.m. PT)
    • Online Demonstration – September 7, 8 & 9, 2022 (estimate)

    Any questions or requests for clarification must be submitted via email to patrick.chang@sfgov.org, cc: michael.visconti@sfgov.org by or before 12:00 p.m. (PT) on Friday, August 5, 2022 (Deadline for RFI Questions). A summary of the clarifications, questions and answers will be posted here to this webpage.

    Respondents to this RFI will direct all communications, in writing, via email, to Patrick Chang at patrick.chang@sfgov.org, cc: michael.visconti@sfgov.org. Respondents are prohibited from contacting other SFHSS staff, the Health Service Board, members of the Evaluation Panel, or any partners or consultants of SFHSS, including but not limited to, other City employees, representatives, or officials, regarding the RFI. Respondents are prohibited from issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFI or the contents herein without prior written approval from SFHSS.  Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFI and any subsequent RFP.

     

  • RFI (Request for Information) for Medicare Health Plans, 2023 Plan Year (2021)

    RFI (Request for Information) for Medicare Health Plans, 2023 Plan Year

    The San Francisco Health Service System (SFHSS) will be soliciting information on highly qualified Medicare Advantage insurance partners.

    The purpose of this non-binding RFI will be to allow SFHSS to understand the current market opportunities driven by its strategic goals and objectives as outlined in the August 12, 2021 and September 9, 2021 Health Service Board meetings.

    • August 12, 2021 Health Service Board meeting here. 
    • September 9, 2021 Health Service Board meeting here.

    Responses must be submitted to SFHSS via email to michael.visconti@sfgov.org cc: william.kudenov@sfgov.org by or before 4:00 PM (PT) on Friday, October 22, 2021.

    Any questions or requests for clarification must be submitted via email to michael.visconti@sfgov.org, cc:william.kudenov@sfgov.org, no later than 4:00 PM (PT) on Friday, October 1, 2021. A summary of the clarifications, questions and answers will be posted here to this webpage.

    Respondents to this RFI must direct all communications, in writing, via email, to Michael Visconti, Contracts Administration Manager, San Francisco Health Service System, michael.visconti@sfgov.org.  Respondents are precluded from contacting other SFHSS staff, managers, the SFHSS Executive Director, any member or members of the Health Service Board, or any partners or consultants of SFHSS regarding the RFP.  Issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFI or the contents herein without prior written approval from SFHSS is prohibited.  Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFI and any subsequent RFP.

  • [Micro-LBE Set-Aside] Request for Proposal: Salesforce™ Software Development Services for the San Francisco Health Service System Dependent Eligibility Verification Audit (2021)

    [Micro-LBE Set-Aside] Request for Proposal: Salesforce™ Software Development Services for the San Francisco Health Service System Dependent Eligibility Verification Audit

    The City and County of San Francisco, through the San Francisco Health Service System (SFHSS), is issuing this Request for Proposal for Salesforce™ Software Development Services for the San Francisco Health Service System Dependent Eligibility Verification Audit (RFPQ#HSS2021.E8), to enter into an agreement with a highly qualified San Francisco Micro-Local Business Enterprise (“Micro-LBE”) Salesforce™ developer capable of meeting the proposed schedule for implementation and go-live of all services as described in this RFP.

    This opportunity is only available to Certified San Francisco Micro-Local Business Enterprises. If you are interested in becoming a Certified San Francisco Micro-Local Business Enterprises, Please visit the San Francisco Contract Monitoring Divisions website: https://sfgov.org/cmd/lbe-certification-0, or contact the San Francisco Contract Monitoring Divisions’ Certification Unit by telephone: (415) 581-2310, or email: lbecert@sfgov.org.


    Interested Micro-LBE Respondents must respond with their completed proposal and confirmation of minimum qualifications, signed by a signatory authorized to obligate the Respondents to perform as committed in the proposal, no later than 12:00 PM PT on Wednesday, November 10, 2021.

    These completed proposals must be submitted to SFHSS via email to Michael Visconti,  Michael.Visconti@sfgov.org CC: William.Kudenov@sfgov.org,by the proposal due date noted above.

    Any questions or requests for clarification must be submitted via email to Michael Visconti,  Michael.Visconti@sfgov.org CC: William.Kudenov@sfgov.org, no later than 12:00 PM (PT) on Monday, November 1, 2021. A summary of the clarifications, questions and answers will be posted here to this webpage.

    Micro-LBE Respondents to this RFP must direct all communications, in writing, via email, to to Michael Visconti,  Michael.Visconti@sfgov.org CC: William.Kudenov@sfgov.org.

    Respondents are precluded from contacting other SFHSS staff, managers, the SFHSS Executive Director, any member or members of the Health Service Board, or any partners or consultants of SFHSS regarding the RFP. Issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFP or the contents herein without prior written approval from SFHSS is prohibited.  Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFP and any subsequent RFP.

  • Informal Request for Proposals (RFP) for As-Needed American Sign Language (ASL) Interpretation Services for the San Francisco Health Service System (2021)

    Informal Request for Proposals (RFP)for As-Needed American Sign Language (ASL) Interpretation Services for the San Francisco Health Service System

    The San Francisco Health Service System (“SFHSS”) is soliciting requests for proposals (“RFP”) from providers of in-person, face-to-face sign language interpretation services for SFHSS employees using American Sign Language (ASL) on an as-needed basis (“ASL Services”).

    Interested Respondents must respond with an electronic letter of interest, proposal/quote, completed and signed Non-Discrimination Affidavit (CMD Form 3), and confirmation of minimum qualifications, signed by a signatory authorized to obligate the Respondents to perform as committed in the letter and quote, no later than 12:00 PM PT on Thursday, October 28, 2021.

    Complete Responses must be submitted to SFHSS via email to William.Kudenov@sfgov.org cc: Michael.Visconti@sfgov.org by or before 12:00 PM (PT) on Thursday, October 28, 2021.

    Any questions or requests for clarification must be submitted via email to William.Kudenov@sfgov.org cc: Michael.Visconti@sfgov.org, no later than 12:00 PM (PT) on Thursday, October 21, 2021. A summary of the clarifications, questions and answers will be posted here to this webpage.

    Respondents to this Informal RFP must direct all communications, in writing, via email, to William Kudenov, Principal Administrative Analyst, San Francisco Health Service System, William.Kudenov@sfgov.org cc: Michael.Visconti@sfgov.org. Respondents are precluded from contacting other SFHSS staff, managers, the SFHSS Executive Director, any member or members of the Health Service Board, or any partners or consultants of SFHSS regarding the RFP. Issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFP or the contents herein without prior written approval from SFHSS is prohibited.  Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFP and any subsequent RFP.