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Requests for Bids, Quotes, Proposals and Qualifications

The following includes any current, past and projected future request for proposals, bids, quotes, qualifications, and information from the San Francisco Health Service System.

 

UPCOMING OPPORTUNITIES

The following are upcoming requests for proposals, bids, quotes, qualifications and information, to be issued by the San Francisco Health Services System.
 

1. Drupal Support and Maintenance and New Drupal Development:

The San Francisco Health Service System’s website currently operates using Drupal 9. SFHSS plans to issue a formal request for proposal to procure a qualified and experienced firm to provide ongoing assistance with website support and maintenance, as well as development of new content, delivery of equitable digital accessibility improvements, and added functionality. Services and deliverables may include (i) an improved search function for the website and SFHSS documents and forms, (ii) improved content design, (iii) platform optimization, (iv) benefit cost calculators, (v) health plan and benefit comparison tools, (vi) electronic consent, (vii) secure user log-in, (viii) optimized mobile display (iOS, Android), (ix) improved analytics and performance, as well as (x) user training and documentation for SFHSS staff.

Schedule (estimate, subject to change):

  • RFP Issued – May 3, 2022
  • Deadline for Questions – May 19, 2022
  • Deadline for Proposals – June 9, 2022
  • Contract Start Date – July 18, 2022

2. First Responder Wellness Resources Application:

SFHSS will be seeking a mobile wellness application that for first responder populations and their families, including police officers, fire department personnel (including EMT’s & Paramedics), sheriff’s officers, and 911 operators (Department of Emergency Management) of the City and County of San Francisco. The application will provide access to mental health and wellbeing resources, including, but not limited to, locations of City and departmental services and staff, wellness resources (articles, videos), contact information for approved clinicians and counselors, and self-assessments, and allow for push-notifications for each department. Access will be through a single sign-on (e.g., not unique to any user) and will not retain or track any HIPAA-protected user information.

Schedule (estimate, subject to change):

  • RFP Issued - 5/17/2022
  • Deadline for Proposals - October 2022
  • Contract Start Date - 7/1/2023

 

 

CURRENT OPPORTUNITIES

 

1. Printing and Mail Services for Benefits Communications, Open Enrollment and Audits (RFPQ#HSS2022.C1):

The San Francisco Health Service System seeks proposals from Respondents demonstrating the successful provision of secure print and mail services including secure delivery of HIPAA-protected information for large public-sector clients.  It is the intent of SFHSS to identify the most responsible and qualified Respondent and to negotiate a contract for the services described, including support for annual open enrollment communications, medical, dental, vision and voluntary benefits, and support for dependent eligibility verification audit communications.

Key Dates:

  • RFP Issued – March 16, 2022
  • Deadline for RFP Questions – April 5, 2022 (2:00 p.m. PT)
  • Deadline for Proposals – May 3, 2022 (2:00 p.m. PT)
  • Contract Start Date – July 1, 2022

Proposals must be submitted to SFHSS via email to michael.visconti@sfgov.org by or before 2:00 p.m. (PT) on Tuesday, May 3, 2022 (Deadline for Proposals). Respondent will direct all communications, in writing, via email, to Michael Visconti, Contracts Administration Manager, San Francisco Health Service System, michael.visconti@sfgov.org. Respondents are prohibited from contacting other SFHSS staff, the Health Service Board, members of the Evaluation Panel, or any partners or consultants of SFHSS, including but not limited to, other City employees, representatives, or officials, regarding the RFP. Respondents are prohibited from issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFP or the contents herein without prior written approval from SFHSS. Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFP and/or rejection of a Respondent’s proposal.

 

 

PAST OPPORTUNITIES

The following requests for proposals, bids, quotes, qualifications and information, issued by the San Francisco Health Services System, have closed.

  • [Micro-LBE Set-Aside] Request for Proposal: Salesforce™ Software Development Services for the San Francisco Health Service System Dependent Eligibility Verification Audit

    [Micro-LBE Set-Aside] Request for Proposal: Salesforce™ Software Development Services for the San Francisco Health Service System Dependent Eligibility Verification Audit

    The City and County of San Francisco, through the San Francisco Health Service System (SFHSS), is issuing this Request for Proposal for Salesforce™ Software Development Services for the San Francisco Health Service System Dependent Eligibility Verification Audit (RFPQ#HSS2021.E8), to enter into an agreement with a highly qualified San Francisco Micro-Local Business Enterprise (“Micro-LBE”) Salesforce™ developer capable of meeting the proposed schedule for implementation and go-live of all services as described in this RFP.

    This opportunity is only available to Certified San Francisco Micro-Local Business Enterprises. If you are interested in becoming a Certified San Francisco Micro-Local Business Enterprises, Please visit the San Francisco Contract Monitoring Divisions website: https://sfgov.org/cmd/lbe-certification-0, or contact the San Francisco Contract Monitoring Divisions’ Certification Unit by telephone: (415) 581-2310, or email: lbecert@sfgov.org.


    Interested Micro-LBE Respondents must respond with their completed proposal and confirmation of minimum qualifications, signed by a signatory authorized to obligate the Respondents to perform as committed in the proposal, no later than 12:00 PM PT on Wednesday, November 10, 2021.

    These completed proposals must be submitted to SFHSS via email to Michael Visconti,  Michael.Visconti@sfgov.org CC: William.Kudenov@sfgov.org,by the proposal due date noted above.

    Any questions or requests for clarification must be submitted via email to Michael Visconti,  Michael.Visconti@sfgov.org CC: William.Kudenov@sfgov.org, no later than 12:00 PM (PT) on Monday, November 1, 2021. A summary of the clarifications, questions and answers will be posted here to this webpage.

    Micro-LBE Respondents to this RFP must direct all communications, in writing, via email, to to Michael Visconti,  Michael.Visconti@sfgov.org CC: William.Kudenov@sfgov.org.

    Respondents are precluded from contacting other SFHSS staff, managers, the SFHSS Executive Director, any member or members of the Health Service Board, or any partners or consultants of SFHSS regarding the RFP. Issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFP or the contents herein without prior written approval from SFHSS is prohibited.  Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFP and any subsequent RFP.

  • Informal Request for Proposals (RFP) for As-Needed American Sign Language (ASL) Interpretation Services for the San Francisco Health Service System

    Informal Request for Proposals (RFP)for As-Needed American Sign Language (ASL) Interpretation Services for the San Francisco Health Service System

    The San Francisco Health Service System (“SFHSS”) is soliciting requests for proposals (“RFP”) from providers of in-person, face-to-face sign language interpretation services for SFHSS employees using American Sign Language (ASL) on an as-needed basis (“ASL Services”).

    Interested Respondents must respond with an electronic letter of interest, proposal/quote, completed and signed Non-Discrimination Affidavit (CMD Form 3), and confirmation of minimum qualifications, signed by a signatory authorized to obligate the Respondents to perform as committed in the letter and quote, no later than 12:00 PM PT on Thursday, October 28, 2021.

    Complete Responses must be submitted to SFHSS via email to William.Kudenov@sfgov.org cc: Michael.Visconti@sfgov.org by or before 12:00 PM (PT) on Thursday, October 28, 2021.

    Any questions or requests for clarification must be submitted via email to William.Kudenov@sfgov.org cc: Michael.Visconti@sfgov.org, no later than 12:00 PM (PT) on Thursday, October 21, 2021. A summary of the clarifications, questions and answers will be posted here to this webpage.

    Respondents to this Informal RFP must direct all communications, in writing, via email, to William Kudenov, Principal Administrative Analyst, San Francisco Health Service System, William.Kudenov@sfgov.org cc: Michael.Visconti@sfgov.org. Respondents are precluded from contacting other SFHSS staff, managers, the SFHSS Executive Director, any member or members of the Health Service Board, or any partners or consultants of SFHSS regarding the RFP. Issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFP or the contents herein without prior written approval from SFHSS is prohibited.  Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFP and any subsequent RFP.

  • RFI (Request for Information) for Medicare Health Plans, 2023 Plan Year

    RFI (Request for Information) for Medicare Health Plans, 2023 Plan Year

    The San Francisco Health Service System (SFHSS) will be soliciting information on highly qualified Medicare Advantage insurance partners.

    The purpose of this non-binding RFI will be to allow SFHSS to understand the current market opportunities driven by its strategic goals and objectives as outlined in the August 12, 2021 and September 9, 2021 Health Service Board meetings.

    • August 12, 2021 Health Service Board meeting here. 
    • September 9, 2021 Health Service Board meeting here.

    Responses must be submitted to SFHSS via email to michael.visconti@sfgov.org cc: william.kudenov@sfgov.org by or before 4:00 PM (PT) on Friday, October 22, 2021.

    Any questions or requests for clarification must be submitted via email to michael.visconti@sfgov.org, cc:william.kudenov@sfgov.org, no later than 4:00 PM (PT) on Friday, October 1, 2021. A summary of the clarifications, questions and answers will be posted here to this webpage.

    Respondents to this RFI must direct all communications, in writing, via email, to Michael Visconti, Contracts Administration Manager, San Francisco Health Service System, michael.visconti@sfgov.org.  Respondents are precluded from contacting other SFHSS staff, managers, the SFHSS Executive Director, any member or members of the Health Service Board, or any partners or consultants of SFHSS regarding the RFP.  Issuing news releases, social media postings, media releases, or other similar public releases of information regarding the RFI or the contents herein without prior written approval from SFHSS is prohibited.  Failure to adhere to the prohibition on unapproved communications may result is disqualification from the RFI and any subsequent RFP.

Unauthorized Communications

The San Francisco Health Service System has implemented a period of unauthorized communications, from the onset to the conclusion of a selection process for a primary service provider, during which communications between Heath Service Board Members, and potential service providers seeking contracts with SFHSS, are prohibited.

The period of unauthorized communications and activities for the upcoming SFHSS Medical Plan RFP and the SFHSS rates and benefits process for the 2022 plan year, is in effect and ongoing. 

Communications and activities include face-to-face conversations, conversations through one or more third-parties or intermediaries, telephone conversations, emails, text messages, letters, faxes or any other social media, written or electronic communications.