Person using a smartphone and laptop.

How to Enroll


City and County of San Francisco and Superior Court of San Francisco employees can enroll in health benefits elections online with eBenefits.

For instructions on how to enroll online, download the Step by Step Instructions for New Hires and Qualifying Life Events (or a one-time change due to COVID-19 Relief) below.

If you are not able to access eBenefits online, you can also submit your New Hire benefits enrollment, Qualifying Life Events or COVID-19 Relief benefit changes by completing and submitting an Enrollment Application Form by fax or mail to SFHSS

See How to Make Benefit Changes below for more details.

You can use your computer, tablet, mobile device or smart phone to access eBenefits at any time. You can also access Benefits Enrollment using the same kiosks that you use for PeopleSoft time entry. 

How to Enroll Online

Step 1

Step 2

Click on the SF Employee Portal icon.

Step 3

Enter your Employee ID and password. Click Agree & Sign In.

Step 4

Complete the security verification and click Verify.

Step 5

For New Hires, click on the Alert. Otherwise, go to the Employee Links section, under My Links.

Step 6

Under Benefits, New Hires should click on Benefits Enrollment. For Qualified Life Events, click Life Events

Step by Step Instructions for New Hires and Qualifying Life Events (or one-time change due to COVID-19 Relief)

Need Help


  • If you are unable to log into the Employee Portal, please contact the City and County of San Francisco’s Department of Technology Help Desk at (628) 652-5000, between the hours of 7:30am-5:00pm, Monday to Friday. You will be asked to provide your DSW (Employee ID) Number and some additional information to validate your identity.
  • If you have questions about your benefits or eligibility, contact SFHSS at (628) 652-4700. Our telephone hours are Monday, Tuesday, Wednesday and Friday from 9am to 12pm and 1pm to 5pm and Thursday from 10am to 12pm and 1pm to 5pm. Visit Contact Us for more details.

Instructional Videos on How to Make Benefits Changes Online


If you would like to see short video clips on how to make changes in Life Events, click on one of the topics below. Each video link will provide a quick demo on how to make elections and edits in the system. 

How to Make Benefit Changes

If you do not have access to eBenefits or are a San Francisco Unified School District employee, City College of San Francisco employee, or a retiree, you can make your Qualifying Life Event or a one-time change due to COVID-19 Relief health benefits elections by downloading and returning a completed Enrollment Application Form. 

Find your Enrollment Application Form by clicking the appropriate link below.

City and County of San Francisco
Superior Court of San Francisco
City College
Retirees with Medicare
Retirees without Medicare

Fax your completed form along with photocopies (no originals) of your supporting documentation to (628) 652-4701 or mail to SFHSS, 1145 Market Street, 3rd Floor, San Francisco, CA 94103.

Enrollment Resources

Posted On

Oct 16, 2020