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Retiree Mental Health & Substance Abuse Benefits

Due to federal mental health parity law, there is no yearly or lifetime dollar limit for essential mental health benefits. Also, deductibles, co-payments, coinsurance, out-of-pocket limits, number of days or visits covered and any pre-authorization of treatment must be the same for mental health and medical/surgical services.

For urgent mental health issues, members should call 9-1-1, or go to the nearest hospital emergency room.


Blue Shield of California

These benefits are available to non-Medicare retirees.  

Mental Health and Substance Abuse Services

Call (877) 263-9952 to find a provider and schedule an appointment.

Mental Well Being Services

Counseling and Consultation:

LifeReferrals is available with no copayment. Topics include relationship problems, stress, grief, and community referrals. Legal and identity theft consultations also available. Call (800) 985-2405, 24/7.


Kaiser Permanente

These benefits are available to Medicare and Non-Medicare retirees.

Mental Health and Substance Abuse Services

Call (800) 443-0815 to make an appointment or contact your Primary Care Physician.

You don‘t need a referral to see a therapist. You can make an appointment to see a therapist without a referral from your primary care physician.

For the Kaiser regions in Hawaii, Northwest and Washington, please click here to contact Kaiser Member Services.  

Locate a Physician

Mental Well Being Services

For the Kaiser regions in Hawaii, Northwest and Washington, please click here to contact Kaiser Member Services.  

Kaiser Permanente

UnitedHealthcare

Mental Health And Substance Abuse Services

United Healthcare – City Plan PPO (Non-Medicare)

Call (866) 282-0125 to make an appointment.

Telemental Health services are available with participating providers. To find providers online, go to www.LiveandWorkWell.com or welcometouhc.com/sfhss.

UnitedHealthcare

UHC Medicare Advantage PPO Plan

Call (877) 259-0493.

Telemental Health services are available with participating providers. To learn more or find a list of participating virtual medical doctors online sign into your member account at www.UHCRetiree.com or www.LiveandWorkWell.com.

Locate a Provider