COVID-19 Testing

COVID-19 Testing Photo


If you live in San Francisco and have a symptom or a close contact with COVID-19 or you work in San Francisco and interact with the public, cannot stay six feet apart at your job, or work directly with people most at risk for COVID-19, you can get tested for free at any site that offers COVID-19 testing. Both adults and children can get tested. Children (13 and under) will need a parent or guardian to book them an appointment. You should avoid traveling for leisure unless you are fully vaccinated. Find available COVID-19 testing options in San Francisco here.

Blue Shield of California Trio HMO and Access+ HMO Members

Blue Shield recommends that you visit an in-network testing site whether you have a healthcare provider order or not. However, diagnostic testing ordered or performed by licensed or authorized out-of-network health care providers is also covered.

If you have symptoms or think you have been exposed to someone who has COVID-19, contact your healthcare provider. They can tell you where to get a test if needed. Visit Blue Shield's Testing for COVID-19 FAQ page for more details. Trio HMO members can call (855) 747-5800Access+ HMO members can call Telephone: (855) 256-9404.

UnitedHealthcare PPO Members

Talk to your primary care provider or other health care professional if you think you need COVID-19 testing. Find a testing site using UHC's Testing Center Locator here.  You will have $0 cost-share (copayment, coinsurance or deductible) on medically appropriate COVID-19 testing during the national public health emergency period. For more details about UHC's COVID-19 testing coverage, click here. UHC PPO members call (866) 282-0125. UHC Medicare Advantage members call (877) 259-0493.

Kaiser Permanente Members

Kaiser Permanente members can sign in to or use the Kaiser Permanente app and self-schedule a COVID-19 test through an e-visit. Individuals who don’t have online access can call the appointment line for assistance:  Northern CA (866) 454-8855 (TTY 711); Southern CA (833) 574-2273 (TTY 711). Kaiser Medicare Advantage members call (800) 443-0815.

When you receive testing at Kaiser Permanente, you get:

  • Easy online scheduling – testing appointments can be scheduled 24/7 and are usually available within 1-2 days.
  • Convenient access to testing locations – testing is available at most Kaiser Permanente facilities.
  • Reliable and accurate test results – usually available within 48 hours, often quicker, depending on demand.
  • New test results automatically saved to medical record – care teams are notified and can follow-up with members as needed.