Image
Bird's Eye View of City Hall

City Hall

The strategic plan 2020-2022 goals are outlined below. For further details on our strategic plan framework, guiding principles, and supporting details, click here to view the SFHSS Strategic Plan. The Social Determinants of Health (SDOH) and racial equity are important lenses through which we address whole person health and well-being for our staff and membership in alignment with our strategic plan.


The 2019 Preliminary Report of Strategic Plan management and Key Performance Indicator tracking brought about a deeper understanding of the alignment between organizational goals, operational activities, and projects that involve staff of all levels. SFHSS also shared progress of business initiatives associated with each of the five strategic goals as part of the implementation year 2020 Progress Report.

Image
Affordable and Sustainable

Affordable and Sustainable

We aspire to transform healthcare purchasing and care delivery to provide quality, affordable and sustainable health care for our current and our future members through value driven decisions, programs, designs and services.

Image
Line Drawing of Jigsaw Puzzle Piece

Reduce Complexity and Fragmentation

We believe in  moving toward an integrated delivery system, focusing on primary care and prevention, and targeting and personalizing care.

Image
Line Drawing of People in Circle

Engage and Support

We want to make sure that programs, services, and resources address the entire cycle of health, elevate engagement, and strengthens member knowledge and confidence in accessing and using health and benefit plans.

Image
Line drawing of shopping cart

Choice and Flexibility

We believe in offering a spectrum of designs, costs and services and collaborating with our stakeholder organizations, agencies and departments to deliver on the whole person perspective.

Image
Line Drawing of Stethoscope and Apple

Whole Person Health and Well-Being

We believe an organization that values and supports members and families' lives holistically and fosters an environment and culture of well-being will have a happier, healthier, and more engaged population.