COVID-19 Testing Photo

COVID-19 Testing


If you live in San Francisco and have a symptom or a close contact with COVID-19, you can get tested for free at any site that offers COVID-19 testing. Both adults and children can get tested. Children (13 and under) will need a parent or guardian to book them an appointment. Find available COVID-19 testing options in San Francisco here.

Health Net CanopyCare HMO Members

  • At-Home Test Kits

Health Net members can get COVID-19 Home Testing kits at no cost. The best way to get a testing kit is to go to one of Health Net’s in-network pharmacies.

If you purchase an at-home COVID-19 test at any location outside of our network pharmacies (e.g., Amazon, grocery store, etc.), Health Net will reimburse you for the cost of the test after you complete the Member Reimbursement Form.

Visit for more information.

Reimbursement will be limited up to the amount set in the federal guidance ($12, or the cost of the test if less than $12, per test per covered individual) released on January 10, 2022.

Please print an image of the digital receipt along with the member reimbursement form.  If you are unable to produce a digital receipt, please put the order or invoice number for the purchase on the reimbursement form for tracking and validation. 

  • In-Person Testing

Contact your Health Net CanopyCare provider to schedule in person COVID-19 testing. For more information, members can call Health Net at (833) 448-2042 or visit for more information.

Blue Shield of California Trio HMO and Access+ HMO Members

  • At-Home Test Kits

Blue Shield will provide coverage for at-home COVID-19 tests for personal use that were purchased on or after January 15, 2022. For more information, visit Coverage for COVID-19 testing webpage.

To be reimbursed for at-home test kits, members must submit the Subscriber's Statement of Claim form and proof of purchase receipt. The proof of purchase receipt should include the name of the retailer, including the street address, or if purchased online, the website address, date of purchase, UPC code for the at-home test kit, and the cost of the at-home test kit. 

  • In-Person Testing

Blue Shield recommends that you visit an in-network testing site whether you have a healthcare provider order or not. However, diagnostic testing ordered or performed by licensed or authorized out-of-network health care providers is also covered.

If you have symptoms or think you have been exposed to someone who has COVID-19, contact your healthcare provider. They can tell you where to get a test if needed. Visit Blue Shield's Testing for COVID-19 FAQ page for more details. Trio HMO members can call (855) 747-5800Access+ HMO members can call Telephone: (855) 256-9404.

Kaiser Permanente Members

  • At-Home Test Kits

Kaiser Permanente will reimburse members for FDA-approved rapid antigen home tests. Rapid antigen home tests are available at local drugstores or online. Kaiser Permanente will reimburse members for FDA-approved rapid antigen home tests purchased on or after January 15, 2022 by submitting a reimbursement claim online.

Visit for the most up-to-date information on supply, testing, and vaccinations. For more detail, visit our COVID-19 testing FAQs

Kaiser Permanente members can sign in to or use the Kaiser Permanente app and self-schedule a COVID-19 test through an e-visit. Individuals who don’t have online access can call the appointment line for assistance:  Northern CA (866) 454-8855 (TTY 711); Southern CA (833) 574-2273 (TTY 711). Kaiser Medicare Advantage members call (800) 443-0815.

When you receive testing at Kaiser Permanente, you get:

  • Easy online scheduling – testing appointments can be scheduled 24/7 and are usually available within 1-2 days.
  • Convenient access to testing locations – testing is available at most Kaiser Permanente facilities.
  • Reliable and accurate test results – usually available within 48 hours, often quicker, depending on demand.
  • New test results automatically saved to medical record – care teams are notified and can follow-up with members as needed.
  • Kaiser Diagnostic Testing Flyer

UnitedHealthcare PPO Companion Plan and UnitedHealthcare Medicare Advantage Members

  • At-Home Test Kits

UnitedHealthcare PPO Companion Plan 

UnitedHealthcare (UHC) is covering most commercial individual and group health plan members’ FDA-authorized or approved OTC COVID-19 at home tests without a doctor’s prescription or clinical assessment. UHC's COVID-19 at home test benefit includes up to 8 tests per member per 30 days.

This information applies ONLY to self-funded customers. Please contact your UnitedHealthcare account representative for additional details or questions.

UnitedHealthcare has developed and deployed a solution of Preferred Retailers for coverage of over-the-counter COVID-19 at home test kits. A Preferred Retailer is a pharmacy that UnitedHealthcare has made an arrangement with to provide over-the-counter COVID-19 at home tests at no cost to the member at time of purchase or later. The list of Preferred Retailers and their websites may be found on Preferred Retailer list. UnitedHealthcare is working to add additional Preferred Retailers.

UnitedHealthcare will provide a maximum reimbursement of $12 per test. Many COVID-19 at home tests are sold as a two-pack so that means the test pack would be reimbursed at $24 ($12 for each test). Submit a receipt online to UnitedHealthcare at or use the over-the-counter COVID-19 at home test reimbursement form.

UnitedHealthcare Medicare Advantage PPO

Original Medicare is not reimbursing for OTC tests and continues to cover physician ordered tests done in a lab, which is consistent with UnitedHealthcare’s Group MA policy.

UnitedHealthcare will not be covering over-the-counter home test kits for our Medicare Advantage plans.

The attached guidance, just came out on home test kits. For Medicare Advantage, please refer to the answer to question 14 from the CMS's Guidance on home test kit reimbursements, which states:

To order a free at-home COVID-19 test kit from the federal government, visit

  • In-Person Testing

Talk to your primary care provider or other health care professional if you think you need COVID-19 testing. Find a testing site using UHC's Testing Center Locator here.  You will have $0 cost-share (copayment, coinsurance or deductible) on medically appropriate COVID-19 testing during the national public health emergency period. For more details about UHC's COVID-19 testing coverage, click here. UHC PPO Companion Plan members call (866) 282-0125. UHC Medicare Advantage members call (877) 259-0493.